Private GP & Complementary Therapies.
Special interest in Thyroid Health and Functional Medicine
Opening Hours : MON, TUE, THU, FRI: 9:00-12:00 & 13:00-16:00 WED: 9:00-12:00
Contact : Tel: 01473 218 373 or 01449 833 833 - email: email@example.com
We will always tell you upfront how much we will charge you. Our services are generally time-based but we also charge for certain items and tests. You can find all current prices for our consultations and services HERE.
Yes, our practice is registered with ico and our registration number is: ZA059509
We are always keen to hear from you. Following a consultation, you can complete a short survey. You can also send us feedback via email to firstname.lastname@example.org and we are happy to publish this on our website – if you so wish.
We also have a newsletter to which you can subscribe – and unsubscribe if you don’t want to receive it any longer.
If you have a short non-urgent medical question and are registered with the practice, you can send us an email with your request. Please pre-book this HERE. We intend to respond to you within two working days.
We always explain to you any tests, procedures or investigations we feel helpful in your specific situation and seek your consent to proceed. Consent can be verbal, by action (i.e. showing your arm to take a blood sample) or in writing.
If you want to read about our Patient information about Consent, you can click HERE.
We are happy to write to your NHS GP and ask whether they would kindly refer you within the NHS. As you are aware, NHS referrals often have longer waiting times than private referrals.
If we refer you privately we charge you a referral fee (unless this is part of a consultation) and you would need to pay the consultant either yourself or via a private health insurance policy. You should always contact your private insurance before the referral to make sure they cover the cost.
You can certainly ask your NHS GP whether they are willing and able to offer you recommended tests. Also you can request previous blood results from your NHS GP so that we don’t have to “double up” and avoid unnecessary blood testing.
If your NHS GP cannot provide you with the tests we charge the published rate from our laboratories and will always tell you beforehand how much this will be.
We work closely with a variety of laboratories to provide our registered clients with blood tests – some of which are not readily available for your NHS GP. Blood samples are taken in our practice so you don’t need to go back to your NHS GP. Simply book an appointment for a blood test and all the tests you want to have done. You can book here.
Unsure what to test for? Simply book an appointment with Dr Frey who can advise you.
You can take a private prescription to any NHS chemist including supermarket chemists and pay for the price of the drug(s).
Some drugs are not readily available and might need to be ordered. Sometimes it also happens that a drug is out of stock for some time. We will then provide an alternative prescription – if possible – free of charge.
We can prescribe to our registered patients privately and sometimes the price of a drug is cheaper than an NHS prescription charge. You need to provide us with your NHS GP’s repeat prescription slip and make us aware of any allergies you might have.
We do not prescribe controlled drugs, medication which needs specialist assessment and supervision or drugs which are not recommended for your condition.
You can certainly consult us if you want a second opinion about your care. Often we see patients who have been thoroughly investigated by their NHS GP and specialists and who want to find out whether there are additional ways to help with their conditions.
If we are not able to help we can refer you privately to specialists that might be able to help you further.
We offer a service which complements the services of your NHS GP and strongly encourage you to remain registered with your NHS GP practice. You should also keep your NHS GP informed about any treatment changes – and we can do this for you if you wish.
Unfortunately private health insurance companies usually don’t cover private GP consultations. As we offer services beyond a private GP it might be worth asking whether your insurance is prepared to contribute to your cost.
YES, we offer home visits to our registered patients, provided they live within a 30 min radius around our practice.
Visits are charged at the standard time rate and our travel time is charged at the same rate. So if it takes 30 minutes to drive to and from you and you have a 30 minute consultation we charge for 90 minutes.
Our practice does not offer emergency or out-of-hours services (outside our practice times).
In an emergency always call 999 or 112.
You can contact the out-of-hours service via 111 for less urgent medical matters.
Currently our practice does not offer vaccinations or immunisations. Please contact your NHS practice for these or private providers.
During an initial consultation, we take plenty of time to discuss your health journey, possibly beginning from your birth up to now.
We might also look on important life events which could have had an effect on your current health.
We will look into your current health issues, the medication you might take and any supplements you might take on a regular basis.
If necessary this is followed by a physical examination and we might also run further tests like blood pressure or suggest blood tests.
Once we have all necessary information gathered we can make an initial action plan.
All new patients – also remote patients – need to register with our practice and complete a registration form.
You can DOWNLOAD the registration form <HERE>. We charge a small fee for our administrative cost for this.
You should remain registered with your NHS practice as we do NOT offer emergency and out-of-hours services.
We encourage you to keep your NHS practice informed about any test results and changes in your treatment plan.
You can find our Practice leaflet HERE.
We are always keen to keep all our clients happy. Should you feel that we could have done better, we recommend that you first contact Dr Frey directly, either via reception on 01473 218373 or email: email@example.com.
We are proud to cooperate with several providers of services, some of which offer a small incentive to their practitioners for referrals, e.g. Medichecks and Nutri. We have taken these into account when compiling our pricing structure to keep our prices low. We will not recommend any treatments or investigations unless we strongly feel that these would be of the benefit of our clients.
CountryHealth is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.co.uk.
Please settle your accounts at the end of each consultation. We do accept cash and cheque payments but prefer BACS bank transfer into our account.
You can also settle your invoice via a one-off direct debit payment using GoCardless which is a safe and cost effective service.
Currently we have no credit card facilities but plan to implement these in the near future.
Late payment: 15% p.a., min £ 20.
We do not offer specialist services for patients who suffer from any drug or alcohol addictions and do not stock or provide any controlled drugs or drugs meant to help with detoxification.
Please contact your NHS GP to access the services available.
You might also want to contact Home Detox UK. This is not a recommendation as we have no affiliation or experience with this service.
The investment for the ImuPro 300 food intolerance test is £ 495.00. Please plan approximately 30 minutes to discuss the suitability of this test for you and for taking a blood sample. The turnaround time for the test result is approx. 14 working days.
To give you the best possible service we ask all new patients to book an Registration Health Check with our fully trained health care assistant BEFORE seeing Dr Frey.
Our friendly health care assistant will give you a Mini Health MOT:
You will receive a full written report with your results.
Once you are registered, you can book an appointment to see Dr Frey. Ideally you should choose a 60-minute appointment for your initial consultation.
Your health record is updated any time you see one of our health professionals. You could find the following in your health record:
We keep a paper record as well as a computerised record and are registered with the ICO for data protection.
The confidentiality of your health records is paramount. We will not provide access to your records or discuss your health issues with anybody unless authorised by yourself or due to applicable laws.