I am not often moved to write a testimonial unless I receive outstanding service, am blown away by somebody’s expertise and professionalism or thrilled by a particular experience. Dr Frey and Dena have ticked all the boxes and more. I could not get hold of NP Thyroid for a myriad of reasons. I was running out of my supply and didn’t know who to turn to. Thank goodness I found Dr Frey. My free 15-minute call ran over but I never felt rushed off the phone or dismissed. I instantly liked him – for his warmth, frankness, honesty and obvious expertise. I needed my thyroid report and new prescription in double quick time and CountryHealth, coupled with the amazing Smartway pharmacy, delivered with days to spare. I am so very grateful. Fingers crossed that these new meds will work for me. Either way, I feel safe in the hands of Dr Frey and his amazing assistant, Dena. Watch this space!